Anita purchased a book from Satish Book Stores’. While reading the’ bobk she found that ten … a consumer as per Consumer Protection…
Anita can file a complaint against the book seller in the District Forum. District Forums are set-up in each district by the concerned State Government. In District Forum, those complaints can be filed in which the value of goods and services in question along with compensation claim does not exceed Rs 20 lakh.
Under Consumer Protection Act, 1986, a consumer may be defined as a person, who buys any product or hires/avails of any service for consideration, which has been paid or promised, or partly paid and partly promised, or under any system of deferred payment.